questions
Lab FAQ.
everything you need to know before you order ✦
You can order directly through the website or send us a DM on WhatsApp (+234 813 071 0064) or Instagram (@sinaelabs) with the product name and any variant preferences. We'll confirm availability and arrange payment.
Most pieces are made to order. Production typically takes 7–10 working days. The Money Grows Like Grass clothing collection ships within 7–14 working days. We'll keep you updated on progress.
Shipping within Nigeria is ₦4,500. Orders above ₦150,000 ship free nationwide. International shipping is calculated at checkout and may be subject to local duties and import taxes.
Yes. International orders are shipped via courier. Delivery typically takes 5–14 business days depending on location. Customs duties and import taxes are the responsibility of the customer.
Due to the limited and made-to-order nature of our pieces, we have a careful returns policy. You can cancel within 24 hours of purchase if the order hasn't been dispatched. If an item arrives defective or wrong, contact us with clear photos and we'll arrange a resolution — repair, replacement, or credit.
Our woven and specialty pieces require gentle care. Spot clean with a soft dry or slightly damp cloth. Avoid bleach, machine washing, wringing, and soaking. Air dry only — no heat. For deeper cleaning, we recommend professional care. Store in a cool, dry place.
The Money Grows Like Grass collection runs from UK 4 (XS) to UK 18 (XL). Check the size chart on each product page for bust, waist, and hip measurements.
Many of our bag and accessory pieces are genuinely one of one or limited batch — made from reclaimed fabrics where each cut is unique. The clothing collection is produced in limited small batches.
We accept payments via Paystack (cards, bank transfer, USSD), and direct bank transfer to OPay (Account: 6490098271, Name: FARIDAH OLAFIMIHAN AMAO).
Donate your unused gele and we'll turn it into something new. Donors receive a discount code for their next SI:NAE order. Reach out on WhatsApp or Instagram DMs to arrange pickup. It's our way of reducing waste and extending the life of heritage textiles.
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